- when You sign up for the KommandCore service (the term «KommandCore service» is defined in Terms of Use: (www.kommandcore.com/terms.html);
- when You use the KommandCore service;
- when You use instant direct connection (Hot line) with us on our Web site or in the service;
- when You deliver information about Yourself by Your own free will, or contact us (via Hot line on our Web site or in the system, while communicating with our officers).
- if it’s necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law;
- if violations of Terms of Service take place;
- if KommandCore LLC or the KommandCore service is acquired by or merged with another company. In this event, we will notify You before information about You is transferred.
KommandCore Privacy Policy
The latest update: June 20, 2010.
For us, our customers – are our partners whom we create and develop our products and services together. We appreciate Your confidence. We appreciate that in Your work You prefer our products and services. And the trust towards our products and services from Your side – is the fulfilled promises from ours. So, we promise that we’ll try our best to secure Your personal data.
Why we collect information about You
We are service-company, and, first of all, we strive to make You free from thinking about the largest part of Your professional questions and problems. You merit getting only pleasure cooperating with us, when we issue solutions and decisions required ahead of You realize the need in something more.
That’s why exactly we are to collect, analyze and aggregate the information – for the sole purpose – to provide You with products and services of the highest quality, improve constantly and upgrade the quality of products and services we deliver.
When, what for and what kind of information we collect
We collect personal data and other kinds of personal information, related to You, in the following cases:
When addressing to us via e-mail or Hot line on our Website we collect e-mail addresses and information any customer provides us by free will. We collect, analyze and aggregate information about what pages of our Web site are mostly visited and mostly useful for customers. This information is collected for the purpose to improve our Web site’s content, our products and services accessibility and to make the direct connection with us as easy as possible.
When You sign up for the KommandCore system to get access for an account, we request such information like – Your name, e-mail address, billing address, and information about a credit card. This information is collected for the purpose of identification and authentication, payments processing, account billing, providing security, improving the quality of our products, services and our communication with You.
The data about Your credit card will not be stored in our company. Your confidential data (card details and associated registration data) are collected and processed in the CHRONOPAY processing center, but not on the Web site of KommandCore LLC.
When You sign up in the KommandCore system by any Account Holder invitation, we request for Your name and e-mail address. This information is collected for Your identification in the system and connection with You.
We collect, analyze and aggregate the information about what functions and tools in the KommandCore system are mostly used. This information is collected for the purpose to improve the KommandCore service.
In the KommandCore service we collect technical information automatically and store it in log-files. This information includes data about an IP-address, a type of browser, a telecommunication carrier (provider), link/exit-pages, OS, time/date labels and click-stream data. This information is collected for official use solely to make it possible to provide Your security and may not be used for identification of any person.
In what case we transfer information about You
Any information we collect is not shared with other organizations and is not sold. Exceptions are:
Access to Your Data
For our part, we take precautionary measures, including administrative and technical ones, to protect Your personal information from loss, theft, illegal use and unauthorized or illegal access, disclosure, alteration or deletion.
We assure that Your personal information, which is stored in Your account (including Files, Tasks, Contacts, Letters and other information) will not be opened to anybody, including the KommandCore LLC employees.
You should take into consideration that information You entered in the part «Settings» of the KommandCore service (name, e-mail address, company name, phone number) is open for other users of the account. This information can be used by other participants of the account for sending spam-messages or for other purposes. Concerning that, KommandCore LLC isn't liable for any activity of account users related to Your personal data.
By using third-party vendors and partners by hosting KommandCore LLC enforces Privacy Policy and other associate and required measures to provide Your privacy.
Changes
KommandCore LLC may periodically update the present Privacy Policy. We will notify You about significant changes in the Privacy Policy by sending a notice to the primary email address specified in Your account or by placing a notice about it on our Web site (www.kommandcore.com).
General conditions
Policy of our customers’ personal data privacy (hereinafter referred to as «Privacy Policy») covers all products, services and the Web site of KommandCore LLC.
Privacy Policy concerns collecting and using Your personal data and other personal information which can be received from You.
Acceptance of the present Privacy Policy is the precondition for getting access to the KommandCore service.
To ask any questions, connect us by: support@kommandcore.com.
You’ll get the answer within 5 days.